Tag: X5 Management

March 17, 2016

One thing I enjoy most about being an entrepreneur in Edmonton is the opportunity to participate in a variety of…

February 18, 2016

In order for a company to put its best foot forward, it must set an example of customer service behaviour…

January 21, 2016

I am very fortunate to work with many business leaders who celebrate great team members at all levels of their organization. It's not…

January 14, 2016

During an interview with X5 Management, Bruce Kirkland from Lexus of Edmonton shares his perspective on Customer Service excellence. In this second part…

January 7, 2016

The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…

December 31, 2015

This story is often attributed to Chinese leader, Chou En Lai, and has been rewritten in multiple forms by authors unknown. As the…

December 24, 2015

Christmas eve has arrived! It’s hard to believe that Christmas 2015 is upon us and 2016 is just around the…

December 17, 2015

I am blessed to call Bruce Kirkland, Dealer Principal at Lexus of Edmonton, a friend. I am in awe of his…

December 10, 2015

In my previous X5 blog, I discussed five characteristics of success that contribute to the development of great sales teams.…

November 26, 2015

Do you take advantage of having advisory support or mentorship within your business or organization? Do your sales and service…