- April 14, 2016Patrons who walk through the door of Edmonton's Corso 32 are almost inevitably assured of impeccable home-style Italian fare created…
- April 7, 2016If your business isn’t using social media for customer service, you are missing out on crucial opportunities to communicate with…
- February 18, 2016In order for a company to put its best foot forward, it must set an example of customer service behaviour…
- December 31, 2015This story is often attributed to Chinese leader, Chou En Lai, and has been rewritten in multiple forms by authors unknown. As the…
- December 10, 2015In my previous X5 blog, I discussed five characteristics of success that contribute to the development of great sales teams.…
- November 19, 2015Building a team is easy. All you do is hire people that you like, put them all into a group…
- November 5, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- October 15, 2015As the end of October approaches and the weather changes, businesses are gearing up for a strong finish to 2015…
- September 10, 2015When was that last time you provided Service above yourself? It was about someone or something else, and you expected…
- October 15, 2014It beats the alternative, doesn’t it? I have a great amount of respect for people and organizations who think big!…