- February 16, 2019Drop a Pebble…Chase the Ripples I am at a stage in my life, at 82 years, where it is difficult…
- August 18, 2016When the team at X5 Management provides business consulting services to leaders and executives, we often get asked the same question –…
- June 2, 2016How well (or not-so-well) your business handles a customer complaint can make or break your success, as well as your…
- January 7, 2016The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- December 24, 2015Christmas eve has arrived! It’s hard to believe that Christmas 2015 is upon us and 2016 is just around the…
- December 17, 2015I am blessed to call Bruce Kirkland, Dealer Principal at Lexus of Edmonton, a friend. I am in awe of his…
- September 10, 2015When was that last time you provided Service above yourself? It was about someone or something else, and you expected…
- September 3, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- April 1, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- March 4, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…