- September 24, 2015Have you ever purchased an item on sale? Usually sales items are “final sales”, which means you can’t return the…
- September 17, 2015September in Alberta marks the changing of the seasons and renewed focus for many businesses after the summer vacation season…
- September 10, 2015When was that last time you provided Service above yourself? It was about someone or something else, and you expected…
- June 3, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- May 13, 2015Does your business offer remarkable service? If not, have you at least experienced remarkable service? I have become so focused…
- April 8, 2015When was the last time that you had truly awesome service? Do you remember what it looked and felt like?…
- March 18, 2015I recently finished reading a book called “Unique Ability” that is based on a concept by Dan Sullivan. (Dan is…
- March 11, 2015I read an article in 2014 suggesting that “empathy” will be the most sought after skill by employers by the…
- March 4, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- February 15, 2015By definition, Success is: “the accomplishment of an aim or purpose.” We ultimately get to decide and define what success…
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