January 16, 2023Employees are leaving their jobs in record numbers, according to a survey by Pulse of the American Worker, in what…- July 4, 2022What is Diversity, Equity, and Inclusion? It is a phrase that describes what organizations need to consider creating an environment…
October 5, 2021“Some of the biggest challenges in relationships come from the fact that many people enter into a relationship in order…
August 3, 2021“Your leaders are the megaphone for the company’s culture. In a world of soundbites and tweets, our leaders have a…
July 27, 2021Positive customer relationships, not surprisingly, can make or break the success of your business. Just think about it: how likely…- July 13, 2021I was walking downtown and noticed a man with a great big smile on his face headed in the opposite…
- August 17, 2020Ownership. We all know it in theory but in practice it can be much harder to live out. What is it…
February 16, 2019Drop a Pebble…Chase the Ripples I am at a stage in my life, at 82 years, where it is difficult…
May 19, 2016I grew up on a grain and cattle farm on the Prairies. Coming from a family farm, business and rural…- February 18, 2016In order for a company to put its best foot forward, it must set an example of customer service behaviour…
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