May 3, 2024In today's dynamic and ever-evolving business landscape, organizations face a multitude of challenges. One such challenge, often overlooked but critical…- March 22, 2024Many organizations and their teams lose valuable time due to the common interruptions and distractions that exist in today’s fast-paced,…
October 28, 2022Most organizations have a vision for an imagined better future such as more revenue, retained clients, and lower staff turnover.…- September 26, 2022It’s been a busy year for me and the team at X5 Management and as we continue to grow and…
November 8, 2021Most organizations have a vision for an imagined better future such as more revenue, retained clients and staff. But few…
May 18, 2021Most business owners have dealt with frustrated or upset customers at some point. If you’ve been in business long enough,…
March 24, 2021Many customer service and sales teams do a lot of things very well. But sometimes, they lack specific ideas or…- April 29, 2015When you mention the idea of training or professional development to your team, how do they react to this? Does…
- April 15, 2015Every business has a list of ideal customers and prospects that they would like to speak directly to, call upon…
- March 18, 2015I recently finished reading a book called “Unique Ability” that is based on a concept by Dan Sullivan. (Dan is…
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