- January 21, 2016I am very fortunate to work with many business leaders who celebrate great team members at all levels of their organization. It's not…
- January 14, 2016During an interview with X5 Management, Bruce Kirkland from Lexus of Edmonton shares his perspective on Customer Service excellence. In this second part…
- December 31, 2015This story is often attributed to Chinese leader, Chou En Lai, and has been rewritten in multiple forms by authors unknown. As the…
- December 24, 2015Christmas eve has arrived! It’s hard to believe that Christmas 2015 is upon us and 2016 is just around the…
- December 10, 2015In my previous X5 blog, I discussed five characteristics of success that contribute to the development of great sales teams.…
- November 19, 2015Building a team is easy. All you do is hire people that you like, put them all into a group…
- October 29, 2015X5 Management colleague Mike Mack and I had an opportunity to sit down with a prospective client last week. He was…
- October 15, 2015As the end of October approaches and the weather changes, businesses are gearing up for a strong finish to 2015…
- September 3, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- April 1, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
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