February 24, 2023What is Emotional Intelligence? According to Mental Health America, Emotional Intelligence (EI) is the ability to manage both your own…
July 4, 2022What is Diversity, Equity, and Inclusion? It is a phrase that describes what organizations need to consider creating an environment…
January 17, 2022Collaboration, teamwork, idea sharing, and prioritizing organizational initiatives seem like they would be foundations for business growth and success. All…
October 5, 2021“Some of the biggest challenges in relationships come from the fact that many people enter into a relationship in order…
May 11, 2021Every business has a list of ideal customers and prospects that they would like to speak directly to, call upon,…
May 19, 2016I grew up on a grain and cattle farm on the Prairies. Coming from a family farm, business and rural…- April 21, 2016With an estimated 3.2 billion Internet users around the globe and new social media channels surfacing every week, chances are…
- April 7, 2016If your business isn’t using social media for customer service, you are missing out on crucial opportunities to communicate with…
- March 17, 2016One thing I enjoy most about being an entrepreneur in Edmonton is the opportunity to participate in a variety of…
- February 18, 2016In order for a company to put its best foot forward, it must set an example of customer service behaviour…
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