April 3, 2023Look around you – the workforce has changed in recent years. Now there are as many as five generations of…- March 17, 2023One of my favorite movies from many years ago (2006) was The Pursuit of Happyness (Will Smith) which is based…
- March 2, 2023I have always been outgoing and talkative, but speaking in front of a group of people wasn't always easy. Whether…
- February 3, 2023With X5 Management’s ongoing business success, it continues to be vitally important that we give back to our community and…
- January 20, 2023So much of what we do these days is online. Even school children spent some time doing their schooling online…
- January 9, 2023Now more than ever, investing in and training your employees is key to future business success. Having said that, it…
- December 16, 2022Can you think of BIG customer service or sales goals you would really like to achieve as a part of…
- December 12, 2022Facilitation – What it Means and What it Does Facilitation; it’s an odd word that has several connotations depending on…
- July 18, 2022Many customer service and sales teams do a lot of things very well. But sometimes, they lack specific ideas or…
- July 11, 2022In late May of this year, we were fortunate to take the trip of a lifetime! I wanted to share…
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