- May 17, 2024The existence of business silos is ultimately a leadership opportunity, and they often occur inadvertently as a company grows. Developing…
- April 12, 2024Have you thought about your customer service strategy recently? Perhaps this may include asking customers, and employees, for feedback regarding your…
- March 29, 2024What is Emotional Intelligence? In the modern workplace landscape, competency extends beyond mere technical skills. It encompasses a diverse set…
- March 22, 2024Many organizations and their teams lose valuable time due to the common interruptions and distractions that exist in today’s fast-paced,…
- March 8, 2024When we hear the word “conflict”, 90% of people associate it with something negative. What if you learned conflict is…
- February 5, 2024Back in November 2021 I had a brain wave. I should write another book, but what would I write about?…
- January 21, 2024After a two-year journey my fourth book is complete and ready for print. It will be officially published on Amazon…
- January 12, 2024We often see charismatic and outgoing people gravitate to a sales career, but any personality can learn, given the right…
- January 5, 2024Most business owners have dealt with frustrated or upset customers at some point. If you’ve been in business long enough,…
- December 12, 2023Our organization, X5 Management, was founded in 2006. We're proud of that. We always say we're in the people business.…