April 12, 2024Have you thought about your customer service strategy recently? Perhaps this may include asking customers, and employees, for feedback regarding your…- March 29, 2024What is Emotional Intelligence? In the modern workplace landscape, competency extends beyond mere technical skills. It encompasses a diverse set…
- March 22, 2024Many organizations and their teams lose valuable time due to the common interruptions and distractions that exist in today’s fast-paced,…
March 8, 2024When we hear the word “conflict”, 90% of people associate it with something negative. What if you learned conflict is…- February 5, 2024Back in November 2021 I had a brain wave. I should write another book, but what would I write about?…
- January 21, 2024After a two-year journey my fourth book is complete and ready for print. It will be officially published on Amazon…
- January 12, 2024We often see charismatic and outgoing people gravitate to a sales career, but any personality can learn, given the right…
- January 5, 2024Most business owners have dealt with frustrated or upset customers at some point. If you’ve been in business long enough,…
December 12, 2023Our organization, X5 Management, was founded in 2006. We're proud of that. We always say we're in the people business.…- November 23, 2023We all think we are good team members who contribute and have a positive impact on the outcome of teamwork.…
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