July 12, 2024Businesses – especially those in the services sector - thrive on the sustained and repeated support of their customers. The…- April 12, 2024Have you thought about your customer service strategy recently? Perhaps this may include asking customers, and employees, for feedback regarding your…
- January 27, 2023So many businesses work hard to find new customers to sustain or grow their business. The reality is that it…
January 24, 2022Have you thought about your customer service strategy recently? Perhaps this may include asking customers, and employees, for feedback regarding your…
December 13, 2021Considering the current realities of the ongoing COVID-19 pandemic and the overall impact on the economy, it’s critical that every…
February 21, 2020In many cultures throughout the world, there is a time of year when you fast. Depending on the culture and…
June 5, 2019Delivering Great Customer Service Through Social Media If your business isn’t using social media for customer service, you are missing…- December 24, 2015Christmas eve has arrived! It’s hard to believe that Christmas 2015 is upon us and 2016 is just around the…
- June 25, 2015We are all customers with many different businesses. Whether it is the dentist, dry cleaner, car dealership, fast-food restaurant or…
- September 16, 2014Last week Apple released the I-phone 6 and the I-phone 6 plus. Buzz surrounding the keynote address had been building…
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