Tag: Customer Service

June 3, 2015

The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…

May 27, 2015

As a proud member of several different business associations and networks in Edmonton, I have enjoyed participating in many networking…

May 13, 2015

Does your business offer remarkable service? If not, have you at least experienced remarkable service? I have become so focused…

April 29, 2015

When you mention the idea of training or professional development to your team, how do they react to this? Does…

April 15, 2015

Every business has a list of ideal customers and prospects that they would like to speak directly to, call upon…

April 8, 2015

When was the last time that you had truly awesome service? Do you remember what it looked and felt like?…

April 1, 2015

The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…

March 18, 2015

I recently finished reading a book called “Unique Ability” that is based on a concept by Dan Sullivan. (Dan is…

March 11, 2015

I read an article in 2014 suggesting that “empathy” will be the most sought after skill by employers by the…

February 15, 2015

By definition, Success is:  “the accomplishment of an aim or purpose.” We ultimately get to decide and define what success…