- June 25, 2015We are all customers with many different businesses. Whether it is the dentist, dry cleaner, car dealership, fast-food restaurant or…
- June 10, 2015As consumers, we are constantly buying something that we want or need. Some items are big like a house and…
- June 3, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- May 27, 2015As a proud member of several different business associations and networks in Edmonton, I have enjoyed participating in many networking…
- May 13, 2015Does your business offer remarkable service? If not, have you at least experienced remarkable service? I have become so focused…
- April 29, 2015When you mention the idea of training or professional development to your team, how do they react to this? Does…
- April 15, 2015Every business has a list of ideal customers and prospects that they would like to speak directly to, call upon…
- April 8, 2015When was the last time that you had truly awesome service? Do you remember what it looked and felt like?…
- April 1, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- March 18, 2015I recently finished reading a book called “Unique Ability” that is based on a concept by Dan Sullivan. (Dan is…
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