September 7, 2021Today we’re going to talk about leadership listening. More importantly, we’ll cover why it’s important and how to enhance it.…
May 11, 2021Every business has a list of ideal customers and prospects that they would like to speak directly to, call upon,…
April 20, 2021The key to succeeding in any industry is to have productive and effective employees. You can hire the best people…
April 7, 2021As a business, it's no longer good enough to be considered “good.” That just doesn't cut it anymore. Today, to…
August 4, 2016Imagine the level of service you could provide if you knew exactly what your customer was thinking. Not only would…
May 19, 2016I grew up on a grain and cattle farm on the Prairies. Coming from a family farm, business and rural…- April 7, 2016If your business isn’t using social media for customer service, you are missing out on crucial opportunities to communicate with…
- December 10, 2015In my previous X5 blog, I discussed five characteristics of success that contribute to the development of great sales teams.…
- November 12, 2015Unless you are heading for the PGA or LPGA, you likely golf for fun. Perhaps you take some lessons, or…
- November 5, 2015The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
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