- July 4, 2022What is Diversity, Equity, and Inclusion? It is a phrase that describes what organizations need to consider creating an environment…
- May 9, 2022Dealing with difficult customers can be frustrating and challenging. But what you may not realize about these more challenging customers?…
- May 2, 2022I have always been outgoing and talkative, but it wasn’t always easy speaking in front of a group of people. …
- April 18, 2022Can you think of BIG customer service or sales goals you would really like to achieve as a part of…
- March 28, 2022I am a big believer in Personal and Professional Development so I am feeling accomplished that I just graduated as…
- March 21, 2022Leadership has been studied for centuries, and has been proven very difficult to grasp what makes a “good leader”. Trait…
- February 21, 2022The success of any group effort will always come down to team alignment in the end. Whether it is a…
- February 14, 2022It’s that time of year again; time to start thinking about your strategic plan. The world had changed; there’s more…
- January 24, 2022Have you thought about your customer service strategy recently? Perhaps this may include asking customers, and employees, for feedback regarding your…
- January 17, 2022Collaboration, teamwork, idea sharing, and prioritizing organizational initiatives seem like they would be foundations for business growth and success. All…