Tag: Business

September 1, 2016

The team at X5 Management has been supporting Stahl Peterbilt (a full service truck/parts & service dealership) to improve their…

August 18, 2016

When the team at X5 Management provides business consulting services to leaders and executives, we often get asked the same question –…

August 4, 2016

Imagine the level of service you could provide if you knew exactly what your customer was thinking. Not only would…

April 7, 2016

If your business isn’t using social media for customer service, you are missing out on crucial opportunities to communicate with…

December 31, 2015

This story is often attributed to Chinese leader, Chou En Lai, and has been rewritten in multiple forms by authors unknown. As the…

December 10, 2015

In my previous X5 blog, I discussed five characteristics of success that contribute to the development of great sales teams.…

November 26, 2015

Do you take advantage of having advisory support or mentorship within your business or organization? Do your sales and service…

November 19, 2015

Building a team is easy. All you do is hire people that you like, put them all into a group…

October 15, 2015

As the end of October approaches and the weather changes, businesses are gearing up for a strong finish to 2015…

September 24, 2015

Have you ever purchased an item on sale? Usually sales items are “final sales”, which means you can’t return the…