June 2, 2016How well (or not-so-well) your business handles a customer complaint can make or break your success, as well as your…- April 21, 2016With an estimated 3.2 billion Internet users around the globe and new social media channels surfacing every week, chances are…
- April 14, 2016Patrons who walk through the door of Edmonton's Corso 32 are almost inevitably assured of impeccable home-style Italian fare created…
- March 17, 2016One thing I enjoy most about being an entrepreneur in Edmonton is the opportunity to participate in a variety of…
- January 21, 2016I am very fortunate to work with many business leaders who celebrate great team members at all levels of their organization. It's not…
- January 14, 2016During an interview with X5 Management, Bruce Kirkland from Lexus of Edmonton shares his perspective on Customer Service excellence. In this second part…
- January 7, 2016The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit…
- December 24, 2015Christmas eve has arrived! It’s hard to believe that Christmas 2015 is upon us and 2016 is just around the…
- December 17, 2015I am blessed to call Bruce Kirkland, Dealer Principal at Lexus of Edmonton, a friend. I am in awe of his…
- November 12, 2015Unless you are heading for the PGA or LPGA, you likely golf for fun. Perhaps you take some lessons, or…
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