On behalf of the entire team at X5 Management, we are pleased to welcome Lenora Thomas as our new Director of Operations & Innovation. This newly created role is pivotal to our growth strategy, and we are thrilled to have Lenora on board.
As a seasoned business leader, Lenora brings extensive expertise in customer operations, including customer success, support, delivery, and overall operational excellence within dynamic start-up and scale-up environments. Her proven track record of leading both local and global teams demonstrates her ability to deliver outstanding customer and team experiences, fostering loyalty and driving organizational growth.
In her new role, Lenora will play a vital part in shaping X5’s future by driving innovation and leveraging technology to enhance operational efficiency and elevate our customer experience. We look forward to her valuable contributions as we continue to grow and succeed together.
