Working with X5 Management for our annual strategic planning session was an excellent experience. The amount of prep work completed by X5 before the session really stood out, ensuring that we made the most of our time together. The X5 Management team demonstrated exceptional facilitation skills, as they were able to effectively guide our discussions while still allowing space for organic conversations. Their approach helped us navigate critical topics while keeping us focused on our objectives. I highly recommend X5 Management for their thorough preparation and expert facilitation.

With a variety of coaches available at X5 Management, we experienced great success by matching each employee’s specific needs with a coach specializing in the targeted skill area. Mike and Kris were wonderful to work with, taking the time to delve into the unique requirements of each employee alongside me, leading to highly effective coaching outcomes. Our employees still reference the lessons learned through their X5 coaching sessions and continue to apply these insights within their teams.

I highly recommend the team at X5 Management!

I cannot speak highly enough about the transformative impact of this leadership coaching. When I started, I was feeling uncertain about my ability to effectively lead and inspire my team. Through personalized guidance and actionable insights, my coach Kris Schinke helped me identify and overcome key barriers, allowing me to listen more, talk less, communicate more clearly, build stronger relationships, and lead with confidence and empathy.

The tools provided were practical and easy to implement, and I noticed an immediate difference in how I approached challenges. Not only did my confidence grow, but my team’s engagement and performance noticeably improved as well. I now feel equipped with the skills to lead through any challenge and inspire those around me to reach their full potential.

Thank you Kris / X5 MANAGEMENT.

It is a pleasure to provide this testimonial for Mike Mack and X5 Management based on their work with us at Oilers Entertainment Group. I reached out to X5 to help our service and retention teams improve cross-selling, customer relationships, communication, and overall sales confidence. X5 Management exceeded our expectations.

After two days of DiSC assessments and sales training, our 20-person team became more engaged and confident in strengthening customer relationships and driving revenue. We also grew closer as a group, creating more opportunities to coach and support each other daily.

Our team used X5 Management for our company’s Emerging Leaders training, and Kris, our facilitator, was great! She was engaging and a great fit for our group. It is evident in our organization that this 12-month course has made a positive impact in both leadership and overall mindset. 

I would recommend X5 Management and we will hire them again in the near future!

Our Foundation worked with X5 Management for a Strategic Planning session with our board. They facilitated open discussions, encouraging key people to share their views on the organization’s future while ensuring balanced participation. X5 captured key points, clarified roles, and outlined clear next steps. They focused on strengths, weaknesses, and opportunities, helping redefine our mission and prioritize objectives. Their attention to necessary resources was invaluable.

X5 Management was calm, professional, and kept us focused. We highly recommend them for any organization seeking a Strategic Plan.

Over the years, Mike and his team have trained hundreds of our employees in value-add courses to continuously elevate our Customer Service and strengthen our corporate culture. X5 also provides Leadership Coaching to our Management Team, Lead Hands, and supervisors.

I highly recommend X5 Management’s professional services if you want to improve your business in customer service, sales performance, team alignment, employee retention, and leadership development. Investing in these areas has been crucial to our success, leading to greater team satisfaction and giving our business the edge to produce results that positively impact our bottom line.

In the summer of 2022, Alberta Municipalities hired X5 Management to facilitate high-level stakeholder meetings between our association, another provincial municipal association, and the Government of Alberta.

Gordon Sheppard and Mike Mack, the experienced X5 facilitators, worked with us before, during, and after each meeting. They helped us identify shared priorities and key principles for alignment beforehand, and during negotiations, they created a respectful and disciplined environment that encouraged open expression.

We were very pleased with X5 Management’s support and facilitation skills.

It was great to see professionals like X5 Management look into our business and aid us in steering the ship, so to speak. The training, including Strategic Planning and Leadership, was very well received (feedback). You saved us time, and the session was long overdue. Our whole corporate image has improved with the training you provided. We loved it and we can’t wait to do it again.

The X5 Management Team know what they’re doing and will deliver exactly what you ask for! Phenomenal experience with X5. Our company is growing and X5 supported us in building a corporate persona that we are very proud of, and we will shout it from the top of our lungs. The experience was efficient, well delivered, and specific to our needs.

Over the past year, I’ve had the pleasure of working with Mike Mack on a coaching basis. Our entire Primary Management Group recently went through two days of Strategic Planning facilitated by Mike and Brent Collingwood of the X5 Team, following a very productive “5 Behaviors of a Cohesive Team” session with Mike. Because of my relationship with Mike, I had high expectations for our sessions and was blown away by their quality. We left our planning sessions feeling aligned, energized and ready to take on a big year of growth. A huge thanks to Mike and the X5 team for their guidance and friendship!