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Our Team

Our team wants to learn about your business concerns that prevent you from maximizing your business strengths and potential. We listen to you and discover how we can best support your desired outcomes to make your business and team better in any economy.

Find out how we’ve helped businesses Align their team to achieve success in our Testimonials section.

Mike Mack

PRESIDENT

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Mike Mack is a sought-after Leadership Coach, Consultant, Trainer, and Facilitator. He has been helping business teams maximize their potential since 2006 with the use of tailored consulting and training programs, along with coaching advice. For Mike, it’s about trusted collaboration with his customers. He is passionate about helping organizations increase their customer satisfaction, imporve employer retention, and achieve profitable growth. He supports business in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning.

He is a three-time Amazon bestselling author: REMARKABLE SERVICE – How to Keep Your Doors Open; RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life, along with his latest book, LUNCH WITH LEADERS – Real Stories of Pivotal Moments for Today’s Executive, which was published in January 2024.

Mike and his colleague, Kris Schinke, have collaborated to launch a new book published in October of 2023; HOW TO STOP THE REVOLVING DOOR – 5 Strategies that will positively Impact your employees and business results.

Mike holds an MBA from Athabasca University and completed the Governance Program for Small & Medium-sized Enterprises at the University of Alberta School of Business. He is a member of the International Coaching Federation; Edmonton’s Synergy Network, serving as Chair in 2016; the Association for Corporate Growth, serving as President for the Edmonton chapter in 2018-19; and the Institute of Corporate Directors. He currently serves on the Board of the Foundation for the Advancement of Entrepreneurship. Mike is a past member of Toastmasters International, where he obtained his Distinguished Toastmasters Designation (DTM). The DTM is the highest award Toastmasters International bestows and was established to recognize a superior level of achievement in both communication and leadership. In addition, Mike is a member of the Canadian Association of Professional Speakers; as well as a National TEC Canada Speaker and eSpeakers Certified Virtual Presenter. He is a Past-President of the Edmonton Mayfield Rotary Club and a Certified Trainer for Everything DiSC®.

Kris Schinke

Vice President - Integration

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Kris is a focused and goal-oriented business professional with extensive executive experience in the retail, financial services and not-for-profit sectors. She has a passion for inspiring and coaching others and believes a positive work culture is key for business growth and sustainability. She is adept in training, leadership and promoting teamwork. 

Kris loves to promote successful business mentoring and professional coaching to help companies with organizational management. Kris believes coaching offers the insights and guidance to help others achieve their potential, with confidence and purpose. She believes everyone has potential, if they are willing to take action. 

Kris is delighted to be working with X5 Management, not only to support valued clients but also in her executive role supporting the ongoing business growth, both internally and externally. 

Kris is an avid volunteer and loves to donate time and effort to a variety of organizations. For the past few years, Kris has been a business mentor with ERIEC (Edmonton Region Immigrant Employment Council), working with professional newcomers for job placement and career advancement. This role also has also offered some personal benefits, such as improving knowledge about multicultural leadership and competencies. 

A proponent of personal development, Kris has her Distinguished Toastmaster designation from Toastmasters International and her Life Coaching Certification from New Skills Academy. She also attended Harvard Business School (A Culture of Health in Business) and Norquest College (Inclusion at Work, Business Economics). Kris is an Everything DiSC® Certified Facilitator and an Accredited Five Behaviors of a Cohesive Team™ Trainer. Most recently, she obtained her Diversity and Inclusion for HR Professionals Certification from the U of California and her Conflict Management and Mediation Certification. She holds an MBA from Athabasca University and published her first book, According to Wolfgang, My Business, a business reference book based on her entrepreneurial father’s successful equestrian business.

Kris and her husband, Brian, have lived in 4 major Canadian cities and now call Edmonton home. Kris likes to stay active riding horses, walking her dog, Marsha, on the trails near her home, or working out at the gym.

Hasan Ahmed

OPERATIONS COORDINATOR

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Hasan is a recent graduate of NAIT’s Bachelor of Business Administration degree program in Entrepreneurship and Innovation. As X5 Management’s first-ever Operations Coordinator, he is working with the company’s leadership team to introduce new technologies that will help us be more effective in the management of both our internal systems and client-facing service delivery options.

Born and raised in Edmonton, Hasan is known for his ambitious spirit and entrepreneurial mindset. He has always been driven by a passion for innovation and a desire to make a positive and lasting impression in the business world and looks forward to applying the learnings from his degree program to the real-world challenges of managing a small company in growth mode.

Hasan’s determination to succeed as an entrepreneur is matched by his commitment to give back to the community. He has been an active volunteer with several Edmonton-based organizations, where he demonstrates his strong sense of responsibility and dedication to service.

As a member of the X5 Management team, Hasan’s forward-thinking approach and dedication to excellence make him a valuable asset to the company. As a natural collaborator, he is committed to our mission of Aligning Leaders and Teams to Achieve!

Brent Collingwood

EXECUTIVE COACH AND CERTIFIED FACILITATIVE LEADER

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With over a decade of coaching, consulting, and facilitating, Brent has earned a reputation as a go-to resource in helping clients reach into the realm of possibility. Whether coaching a senior executive or facilitating a strategic planning session, Brent acts as a thinking partner, helping the organization establish and ultimately achieve its planned goals.

Brent holds a Master of Education in Leadership and Change, is a Certified Facilitative Leader, a Certified Executive Coach (CEC), and a member of the International Coach Federation (ICF).

Brent’s leadership experience in business, post-secondary and the non-profit sector allows him to bring extensive knowledge and experience to the table. Brent had the privilege of working as an international hospitality executive throughout southeast Asia and authored the book ON YOUR BEST BEHAVIOUR – Appropriate Conduct for the Business Traveller to Japan.

In his postsecondary career, Brent served as Senior Director with the Alberta School of Business Executive Education department, overseeing many Leadership Development programs and the Directors’ Education Program in collaboration with the Institute of Corporate Directors. He has also served in the non-profit sector, in both Board Chair and senior leadership roles. This includes past experience as the Chair of Edmonton’s Synergy Network, Chair of the Board of the River Valley Alliance, and three years as the Alliance’s Executive Director.

Brent is an active and proud Rotarian and has held many leadership positions in Rotary International including President of the Riverview Rotary Club; Chair of the Rotary District Foundation Committee; Chair of the District Learning & Development Committee; and Chair of the Rotary Leadership Institute. In 2023-24, Brent served as Governor of Rotary District 5370.

Brent and his wife Adele live in Edmonton and enjoy the many recreational and cultural amenities Edmonton has to offer, including walks in the River Valley, the Symphony, and live theatre. Brent is an avid landscape photographer and has published two books showcasing his photography.

Priscilla Bahrey

EXECUTIVE COACH AND FACILITATOR

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As a project manager, speaker, trainer, facilitator and coach, Priscilla has passion for inspiring people to maximize their personal and professional potential. Drawing on over 20 years of experience leading teams, facilitation, training, consulting, and coaching, she sees rewards by building competencies within individuals and organizations. She has had the pleasure of contributing to the success of thousands of leaders and teams in many different operating contexts.

To every facilitation or coaching engagement, Priscilla brings her motivational communication style, down-to-earth approach, and real-life experience to facilitate lasting change, both virtually and in person. As a PMP Certified Consultant, she shares her experience gained through various consulting engagements in finance, government, technology, oil and gas, higher education, and engineering and lean manufacturing sectors.

One of the most challenging opportunities is to support clients and teams through transition and supported clients through organizational change and help them to realize success. Priscilla’s Organizational Relationship Systems Coaching (ORSC) training has brought a fresh approach to leadership coaching, facilitation, and instructional design. ORSC tools and concepts unlock potential in people that sometimes they are not aware of and helps teams to overcome challenges and collaborate in a more effective way.

She is an accredited coach with the International Coaching Federation, a Certified Everything DiSC® Facilitator and an Accredited Five Behaviors Trainer. Priscilla’s areas of expertise include Training, Consulting, Coaching, Project Management, Leadership development, Conflict resolution, and Change management. Priscilla has lived and embraced different cultures and loves working with people from diverse backgrounds. She is fluent in Spanish and has worked with client from different Spanish-speaking countries.

Jason Donkersgoed

Executive Coach

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Jason is a distinguished leader with a remarkable track record spanning over two decades across various industries. With a wealth of experience in Employee Experience & Engagement, Sales & Business Development, Business Turnarounds, and Leadership Development, Jason brings unparalleled expertise to his clients.

Throughout his career, Jason has remained steadfast in his commitment to fostering top-tier employee engagement, recognizing its pivotal role in driving exceptional service delivery and organizational growth. He champions the belief that outstanding employee experiences are the cornerstone of sustained success.

A trailblazer in the realm of remote and virtual work, Jason spearheaded a highly successful fully virtual team, demonstrating his adeptness in leveraging technology to foster seamless collaboration and productivity. His conviction lies in the power of purposeful one-on-one conversations as the linchpin of success, whether in virtual or traditional work settings.

Jason’s academic credentials include a Master of Arts in Leadership and a Graduate Certificate in Executive Coaching from Royal Roads University. He holds the esteemed Associate Certified Coach (ACC) designation from the International Coaching Federation (ICF) and is a certified EQ-i 2.0 & EQ 360 (Emotional Intelligence) practitioner.  He is also a Certified Everything DiSC® Facilitator. 

Committed to giving back to his community, Jason serves on the Economic Development Lethbridge Board of Directors and as a Director on the ICF Coaching Education Global Board of Directors, providing him with a global and multicultural perspective. He has also dedicated his time to various charitable endeavours, including KidSport, Kids Help Phone, and The Boys and Girls Club.

Residing in Lethbridge with his family, Jason is not only a devoted professional but also a passionate explorer. Outside of work, he enjoys embarking on culinary adventures in search of the finest Chai, carving through snow-covered slopes in the winter, and traversing scenic trails during the summer months.

Gina Boucher

EXECUTIVE COACH AND FACILITATOR

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Gina is an accomplished professional with over 20 years of financial leadership experience in public and private organizations across diverse industries. Her career has been fuelled by a commitment to support and develop future leaders, fostering growth aligned with core values, personal excellence, and fulfillment.

Underpinning her distinguished track record both professionally and personally, is an innovative and intuitive mindset, coupled with Gina’s extensive leadership experience, financial acumen, and operational savvy. She is a business integrator, bridging the essential aspects of people and operations to generate value-add results. Passionate about her leadership and coaching practice, she believes that a positive organizational culture is indispensable for overall business success.

Gina is a Chartered Professional Accountant (CPA, CA), holds a Bachelor of Commerce from the University of Alberta. Gina is Lean Green Belt Certified, has completed Prosci Change Management training, and is a Certified Everything DiSC® Facilitator. She is a member of CPA Alberta, the International Coaching Federation (ICF), and Financial Executives International (FEI). She is poised to obtain her Associate Certified Coach Designation (ACC) from ICF in the summer of 2024 after having successfully completed the Coaching Program at Adler Graduate Professional School. Currently, as the owner of Gina Boucher Coaching & Consulting Ltd., she offers wide-ranging support to small and medium-sized organizations, optimizing financial performance, fostering strategic growth, and enabling sustainable transformation as a fractional CFO and strategic transformation consultant.

Dedicated to growth, development and community, Gina actively gives back in several ways including as a CPA Mentor with CPA Alberta since 2018. Currently, she serves as a Board Member for the Bredin Centre for Career Advancement and for Dynamyx Gymnastics Club.

In her personal life, Gina finds joy spending time with her husband and two children, indulging in travel, camping, and golfing. Originally from Montreal, she is fluent in French, adding a rich cultural dimension to her personal and professional life.

Jessica Derksen

TRAINER, FACILITATOR

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Jessica is a powerhouse of ambition and action, dedicated to the pursuit of personal and professional growth while uplifting those around her. With a diverse skill set and a passion for empowerment, Jessica has carved a remarkable path for herself and her community.

Jessica’s journey toward becoming a catalyst for change began with a bachelor’s degree in law. She recognized that her true calling was to guide and inspire others, prompting her to become a certified health, life, and habit coach. Additionally, Jessica has recently become certified through X5 Management as an Everything DiSC® Facilitator. These qualifications provide her with a unique toolbox to support individuals in their holistic development, making her a beacon of progress and transformation.

A member of the Edmonton Business Association, Jessica has been an integral part of the organization for the past several years. Her relentless drive and leadership have been instrumental in the association’s success, and she is serving as the 2024 Association President. Under her guidance, the association is set to reach new heights, fostering collaboration and growth among Edmonton’s thriving business community.

She is also a huge advocate for an active and fulfilling lifestyle. She finds joy in running along Edmonton’s breathtaking river valley, challenging herself at the gym, golfing, snowboarding, and embracing the camaraderie of curling. Her love for adventure keeps her constantly seeking new ways to stay active and explore the world around her.

Jessica epitomizes the essence of a goal-oriented action-taker who believes in the limitless potential of people. Her journey of empowerment, from the boardroom to the great outdoors, exemplifies her dedication to personal and professional growth. In the heart of Edmonton, Jessica’s leadership shines as she paves the way for others to realize their potential and transform their aspirations into achievements.

Leanne Burrows (Calgary-based)

Trainer, Facilitator

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Leanne is a dedicated communications professional with nearly 14 years of experience in Engineering, Construction and Oil and Gas Industries. Recognized as a strategic partner in internal communications, employee engagement and marketing, Leanne is known for her energy, creativity and drive. 

Leanne was raised on a farm in Northern Alberta to parents who were farmers and small business owners. Leanne credits these formative experiences to her deep love of business and fondness for working with Alberta-based entrepreneurs. 

Throughout her career, Leanne has recognized a deep passion for helping individuals thrive and find purpose at work. This interest has led to Leanne achieving a Postgraduate Certificate in Organizational Psychology, and currently, Leanne is working towards a Master’s Degree in Organizational Psychology. Further, Leanne’s extensive internal communications experience parlayed into a keen interest in effective change management, and she is certified as a Procsi Change Management practitioner. Additionally, Leanne is Lean Green Belt Certified and has extensive experience designing effective processes. Recently, Leanne became certified as an Everything DiSC Certified Facilitator. Leanne’s diverse strategic knowledge and comprehensive educational experience make her a dynamic professional who can provide unique, well-rounded insights to any business.

Currently, Leanne is the Director of Communications at Sky Eye Measurement, an Alberta-based Energy Transfer Solutions organization serving clients across North America. In that role, Leanne sits on the Primary Management Group, oversees internal change management, manages strategic initiatives, and drives communications and marketing strategies. 

Leanne resides in Calgary, Alberta, with her husband and young daughter. In her spare time, Leanne loves to spend time with her family, be active, and pursue various creative outlets.

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